Property & Shopping Centre Management
5-Day Certificate
Programme
An intensive face-to-face programme equipping property and facilities management professionals with practical, workplace-ready skills in commercial and shopping centre management.
Next Intake
9– 13 November 2026
Duration
5 Intensive Days
Level
NQF Level 5
Format
In-Class & Online
Investment From
R17 600
5 days, face-to-face
Classroom attendance
08:15 – 16:30 daily
Four lecture sessions
Centurion, Gauteng
140 Bauhinia St, Highveld Techno Park,
Upon completion of this course
You will be equipped as follows:
1
A comprehensive grounding in commercial building and shopping centre management principles.
2
The ability to conduct feasibility studies, manage maintenance, and apply financial management.
3
Working knowledge of property law, risk management, leasing, and tenant relations.
4
Confidence to manage marketing, security, and future-facing retail trends including e-commerce and AI.
Programme Objective
To equip students with a knowledge base suitable for managing commercial buildings and shopping centres specifically.
Outcome
Delegates will produce an assignment usable as a framework to compile their own Commercial and Shopping Centre Management instruction manual — a practical workplace resource.
Important Note
Delegates are required to do preparatory reading in the evenings to enhance class and group discussions throughout the programme.
Course Curriculum
Five Days of
Intensive Study
Over five days you’ll work through a comprehensive curriculum in Property & Shopping Centre Management.
Monday
- Introduction
- Role of Shopping Centres
- Retailing Terminology
- The Retail Market
- Market Research
- Location Studies
- Feasibility Analysis
Tuesday
- Shopping Centre Planning & Design
- Shopping Centre Development
- Design & Management of Services
- Parking Design & Management
- Functions of the Shopping Centre Manager
- Profile of the Manager
- The Manager/Owner Relationship
Wednesday
- Principles of Maintenance
- Execution of Maintenance
- Building Condition Assessment
- Maintenance Prioritizing & Procurement, SLAs, Outsourcing
- Commercial Law in The Property Industry
- Contract Law & Property Law
- Town Planning Zoning Legal Aspects
Thursday
- Financial Management Overview & Budgets
- Operating Costs
- Risk Management Fundamentals & Types
- Deficit
- Security
- Disaster Management
- Shopfront Presentation & Display
Friday
- Contracts of Lease for Shopping Space
- Leasing & Measurement of Floor Areas
- The Green Lease
- Marketing and PR
- Future Directions: E-commerce & AI
- Evaluations
- Practice Assignment Discussion
- Knowledge Gained Survey & Evaluations
Daily Structure
A Structured Day,
Every Day
Each day runs from 08:15 to 16:30 with four focused lecture sessions broken by refreshments and lunch. Monday registration opens at 07:30.
Monday Only
Registration: 07:30 – 08:30
Assessment
How You Will Be Evaluated
Assessment: 80% assignment · 20% knowledge gained survey. Evening preparatory reading required.
80 %
Assignment
- Groupwork Activities
- Class Discussions & Presentations
- Quiz & Case Study
- Reflection
20 %
Knowledge Gained Survey
A comprehensive survey evaluating knowledge retention and practical application capability in shopping centre and commercial property management.
Who Should Attend
Built for ambitious professionals ready to formalise their experience
Property & FM Professionals
Looking to formalise practical experience with a recognised credential.
Shopping Centre Managers
Wanting to deepen operational, financial, and tenant management expertise.
Aspiring Property Managers
Seeking structured knowledge to step into a commercial property management role.
Meet your course Leaders
Built for ambitious professionals ready to formalise their experience and unlock senior roles in the built environment.
Mr. Karel Oberholzer
Honours in Urban Geography (UFS) and MBA (Potchefstroom). Former Senior Project Manager at Calgro M3 and Senior Property Development Manager at Bigen Group. Co-owner of Innovative Consolidated Group.
Prof. Chris Cloete
Professor at the Department of Construction Economics, University of Pretoria since 1989. SACSC Chair in Shopping Centre Studies. Fellow of RICS (first in Africa). Author of 11 books and 150+ peer-reviewed papers.
Who Should Attend
Reserve Your Spot
Programme Dates
17 – 21 August 2026
Location
Centurion
Assessment
80% assignment · 20% knowledge gained survey
- IN CLASS
R22 000
5-day face-to-face classroom attendance
- Direct lecturer interaction
- Group activities & discussions
- Networking opportunities
- Printed course materials
- NQF5 certificate of completion
- Online
R17 600
5-day online programme attendance
- Attend from anywhere
- Same full curriculum content
- Interactive virtual sessions
- Digital course materials
- NQF5 certificate of completion
- Capitec Education Finance available